The decision to carry out an online participation is usually a component of a higher-level project. It is used as a method to reach better decisions, which in turn are supported by as many people as possible. However, half-hearted participation without any recognizable added value for the participants can have the opposite effect and lead to mistrust and discontent.
It is therefore important to plan online participation well in advance - from the rough concept to preparation to online participation to evaluation.
Here you will find tips and questions to help you. They are divided into 4 project phases: