===Moderation concept=== Moderation plays a central role during the participation period (see Phase 3). Appoint a moderator or a moderation team in advance and define the key points in a moderation concept. The daily review of incoming contributions is associated with personnel costs. It may be advisable to outsource the moderation. * Who is available when? * Who answers what kind of question and how? * When does the moderation intervene in the discussion? * Who has the authority to delete inappropriate contributions? [[en:start:initiatorguide:plan_project:phase_2|< Back]]